Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and maketeam AI ("Company," "we," "our," or "us") governing your access to and use of the maketeam AI platform, including our AI-powered advertising management services for Google Ads ("Services").

By accessing or using our Services, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to be bound by them. If you are using the Services on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. Description of Services

maketeam AI provides:

• Competitor Ad Intelligence: Analysis of publicly available competitor advertising data on Google Ads
• Campaign Management: AI-powered creation, launch, and management of advertising campaigns on connected ad platforms
• Campaign Optimization: Automated and AI-assisted optimization of bids, budgets, targeting, and creatives
• Reporting & Insights: Performance reports and recommendations for your advertising activities

Our Services act as an intermediary between you and Google Ads. We are not affiliated with, endorsed by, or sponsored by Google.

3. Account Registration and Security

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You may not share your account with others or create multiple accounts for the same organization without prior written consent
• We reserve the right to terminate accounts that violate these Terms

4. Ad Platform Authorization and Compliance

4.1 Your Authorization

By connecting your advertising accounts (Google Ads), you grant maketeam AI permission to access, manage, and optimize your campaigns on your behalf through official platform APIs. You retain full ownership of your ad accounts and data.

4.2 Platform Terms Compliance

You are responsible for ensuring your use of maketeam AI complies with the terms of service, advertising policies, and developer policies of Google Ads. You may not use our Services to:

• Run ads that violate platform advertising policies
• Circumvent platform rate limits or access controls
• Conduct click fraud, impression fraud, or any deceptive advertising practices
• Advertise prohibited or restricted content without proper authorization

4.3 Human-in-the-Loop Approval

For significant actions (campaign launches, major budget changes), maketeam AI requires your explicit approval before execution. You are responsible for reviewing and approving all AI-generated actions before they are submitted to advertising platforms.

5. Payment Terms

5.1 Subscription Fees

maketeam AI charges a monthly subscription fee for platform access. Your subscription fee does not include advertising spend — you are billed directly by the respective ad platforms for any campaigns run through our Services.

5.2 Billing

• Subscriptions are billed monthly in advance
• All fees are non-refundable unless otherwise stated or required by law
• We reserve the right to change pricing with 30 days' notice
• Failed payments may result in service suspension

5.3 Ad Spend Responsibility

You are solely responsible for all advertising spend charged by Google Ads. maketeam AI is not responsible for advertising costs incurred through campaigns managed via our Services. Set and monitor your platform budgets carefully.

6. Intellectual Property

6.1 Our IP

The maketeam AI platform, including our AI models, algorithms, software, UI, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of our Services.

6.2 Your Content

You retain ownership of all content you provide (ad creatives, copy, brand assets). By using our Services, you grant us a limited license to use your content solely to provide the Services. You represent that you have the rights to all content you submit.

6.3 AI-Generated Content

Ad copy, creative briefs, and recommendations generated by our AI are provided as suggestions. You are responsible for reviewing AI-generated content before use and ensuring it complies with applicable laws and platform policies.

7. Acceptable Use

You may not use maketeam AI to:

• Violate any applicable laws or regulations
• Infringe intellectual property rights of third parties
• Run deceptive, fraudulent, or misleading advertisements
• Advertise illegal products or services
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity of our Services
• Scrape or systematically extract data from our platform without permission
• Use our Services in any manner that could harm our reputation or the reputation of connected advertising platforms

8. Disclaimers and Limitation of Liability

8.1 No Guarantee of Results

maketeam AI does not guarantee specific advertising results, ROAS (return on ad spend), or business outcomes. AI recommendations and automated optimizations are based on available data and may not achieve desired results. Past performance data does not guarantee future results.

8.2 Service Availability

We strive for high availability but do not guarantee uninterrupted access to our Services. We are not responsible for downtime caused by third-party platform outages, API changes, or maintenance.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKETEAM AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM.

8.4 Third-Party Platform Changes

Advertising platforms (Google Ads) may change their APIs, policies, or features at any time. We are not responsible for disruptions to our Services caused by such changes, though we will work diligently to adapt.

9. Indemnification

You agree to indemnify and hold harmless maketeam AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your ad content or campaigns; (d) your violation of third-party rights; or (e) your violation of any advertising platform's policies.

10. Termination

• You may cancel your subscription at any time from your account settings
• We may suspend or terminate your account for violation of these Terms, fraudulent activity, or non-payment
• Upon termination, your access to the Services will cease, and we will disconnect from your ad accounts
• Termination does not affect obligations that accrued before termination

11. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea, without regard to conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Seoul, Republic of Korea. For users in jurisdictions where this choice of law is not enforceable, local mandatory laws may apply.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or platform notification. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue using the Services.

13. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and maketeam AI
• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect
• Waiver: Failure to enforce any provision does not constitute a waiver of that right
• Assignment: You may not assign these Terms without our written consent; we may assign them in connection with a merger or acquisition
• No Agency: Nothing in these Terms creates a partnership, joint venture, or agency relationship between us

14. Contact

For questions about these Terms: